1. Your account manager has listened to your needs and provided you with the perfect solution. Simply complete your M2 On Hold agreement, and send it back to M2 On Hold via
fax 08 9316 3466, or carrier pigeon and they will process it.

2. Now you will be introduced to your very own creative account manager. Like their title suggests, they are quite creative souls, so tell them what you want your callers to hear, and they will do the rest.

3. You will recieve an email including a link to the M2 On Hold module. Have a good read of the script, and make as many changes as you want. Once you are satisified, click the 'approve for recording' button.

4. VOILA! After approximately 4 working days, your brand new production will be voiced, produced and delivered to you or loaded directly onto your hardware, ready for your callers to hear. We will let you know once your new message has been completed.

5. When your message starts to get a little old and needs a refresh, your creative account manager will be in touch to give it a whole new splash of creativity! If you wish to change it sooner, just give them a call 1800 802 822 or click the rapid response button.