M2 On Hold recognise that this is a fast and ever growing industry. We stay on top of creative and technological advancements to ensure your business is always on top too.
Promote new products and services
Answer frequently asked questions
Run company promotions
Provide seasonal greetings
Advise change of contact details
Provide administrative information
Thank clients for their patronage
Highlight recent company achievements
Introduce staff
Myth #1 'Chimes is an acceptable form of on hold music'
Would you like it if you were forced to listen to a piercing rendition of "Greensleeves" while you waited on hold? We didn't think so. Chimes should be used only by icecream trucks, and even then very sparingly.
The music in our library here at M2 On Hold is modern, interesting and not played on a fake xylophone.
Myth #2 'On hold messages are only useful for asking callers to wait'
Just think how irritating it can be when you're constantly reminded that you're waiting and waiting and waiting.
The ACTUAL purpose of the on hold message is to take the callers mind OFF the fact that they're waiting and instead tell them how fortunate they are to have called your business.
Myth #3 'It's too expensive to keep your on hold message up to date'
If you were to run a press advertisement, or radio/ television campaign it would cost you thousands of dollars, whereas an on hold message will captivate your audience from as little as $15 per week. How's that for value!
Here at M2 On Hold, it's our job to make waiting on hold (one of the more tedious parts of everyday life)... an informative and worthwhile experience for your callers, whilst also adding to your business' bottom line.
Our creative team here at M2 On Hold is 100 percent focussed on marketing your business.
That's right, for the time it takes to create the on hold script, you can consider your assigned writer to be a surrogate member of your staff.
- M2 On Hold is a division of M2 Technology
- Phone Australia Wide:
1800 802 822 - Email:
m2onhold@m2technology.com.au - Suites 6 & 7, 42 Ardross Street
Applecross Western Australia 6153 
