"Hyde Park Press is a modern progressive printing company employing the latest technology to produce high quality books and promotional material. While Hyde Park Press has invested heavily in the latest plant and equipment we have overlooked the opportunity to present a more professional image when incoming callers are placed on hold. When Ryan called from M2 Technology and offered advice and assistance with setting up a truly professional on hold system we were eager to hear more.

M2 On Hold supplied a simple solution to our on hold needs by providing prompts to begin our script and allowed access to their web site to proof read and modify the final script prior to recording. We are delighted with the final production and believe that it promotes our products and services while enhancing the professional image of Hyde Park Press."

Barry Davis
Hyde Park Press

"Police & Nurses has been working with M2 Technology for many years to deliver our On Hold Messages for various entities. The staff at M2 Technology are great, we often give them tight time frames to work with and they always deliver on time and with the same high quality recording. I'm very happy with the service I receive from M2 Technology and would have no problems in recommending them to others."

Taryn Mokrzycki
Member Communications Coordinator
Police & Nurses Credit Society

"I’d like to compliment you on your proactive approach to customer service, it’s commendable. It’s a definite factor in my choice to tell all the other ‘on hold’ providers (who are CONSTANTLY BOMBARDING me with pitches) that we’re not interested in switching."

Amy Shantil Carney
Manager: Customer Services
City Of Albany