Listen first
Understand what the customer is trying to achieve before suggesting the solution.
Serious about sound
More than 30 years of making business sound better.
M2 On Hold began in a family garage in 1992. The equipment, phone systems and places our audio is heard have changed enormously. The aim has stayed simple: make it easy, make it professional and make it sound right.
Talk to the team1992Where the M2 audio story began
Experience without the ceremony
We know the sound and the system.
M2 grew alongside Australian business communications. That means our team understands the creative work, the professional voice, the mix and the less glamorous question of where the file needs to go.
We work with small businesses that need one clean greeting, phone providers coordinating a new system and national organisations managing audio across many locations. The job changes. The way we work does not. We listen first, explain clearly and find a practical solution.
What matters here
Human in every sense.
Use real voices
Professional human voice talent brings tone and nuance to your audio, with pronunciation and direction checked by our Creative Team.
Know the practical side
Good audio is only useful when it works in the phone system, venue or platform that needs it.
Stay flexible
Once-off, ongoing, simple or unusual. The arrangement should fit the actual requirement.
Part of something broader
The M2 Technology Group family.
M2 On Hold is part of M2 Technology Group, bringing professional audio together with wider experience in technology, communications, software and customer systems.
A good place to begin
A small request or a complicated one, start with a conversation.
No finished script and no technical knowledge required. A few rough details are enough to start a useful conversation.