You should get an on hold message.

We know what you’re thinking; of course we’re going to sing the praises of on hold messages – it’s what we do (and quite well, we might add.) That said, there’s one thing that can’t be argued with: Statistics! According to a CNN survey, 60% of callers who are left listening to silence hang up […]

2019 has arrived, guns blazing. It’s a time for new beginnings, and we decided it was the perfect opportunity to give our brand a spring clean. We’ve been in this game almost three decades, providing consistently high-quality on hold message productions since the beginning (ask our clients). However, like grandma’s sticky pudding, we were starting […]